Shipping Policy
Shipping Costs
We provide free standard shipping on all products within the United States.
Taxes
Sales tax is calculated at checkout based on your shipping address.
Processing & Handling Time
Orders are typically processed within 1–3 business days (Monday–Friday).
Orders placed on weekends or holidays will be processed on the next business day.
Transit Time & Delivery Estimates
Standard shipping: 4–7 business days (within the continental U.S.).
Delivery is expected within 5-10 business days total (processing + transit).
Order Cut-Off Time
Orders placed before 3:00 pm Eastern Standard Time (GMT-05:00) will begin processing the same day.
Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking details. Tracking numbers may take up to 24 hours to update in the carrier’s system.
Exceptions & Delays
While we do our best to ensure on-time delivery, unforeseen events such as weather conditions or carrier disruptions may cause delays. In the event of a significant delay, we will notify you as soon as possible.
Exchanges & Returns
For details on returns or exchanges, please review our Refund & Returns Policy. If you have any issues with your order, our customer support team is here to help.
Refund Policy
To be eligible for a return:
The item must be in the same condition you received it.
It must be unused, uninstalled, and free from damage.
It should be in its original packaging when possible.
Proof of purchase (receipt or order confirmation) is required.
How to Start a Return
To initiate a return, please contact us first at simpleparts101@gmail.com Once your return is approved, we will provide instructions and a return shipping label.
Items returned without prior approval will not be accepted.
Return Address
Simple Used Parts LLC
303 E Woolbright Rd #190
Boynton Beach, FL 33435
United States
Return Shipping Costs
Customers are responsible for the cost of return shipping. A return label will be provided, and the shipping cost will be deducted from your refund.
Restocking Fee
All approved returns are subject to a 20% restocking fee.
Refund Processing
Once your return is received and inspected, we will notify you of the refund status.
Approved refunds will be issued to your original payment method within 5 business days.
Please note that banks and credit card providers may take additional time to process and post the refund.
If more than 5 business days have passed since your return was approved and you have not received your refund, please contact us at simpleparts101@gmail.com
Exchanges
We do allow exchanges. The fastest way is to return your item and place a new order once your return is approved.
Damages & Issues
Please inspect your order upon delivery. If your item is defective, damaged, or if you received the wrong product, contact us immediately so we can evaluate the issue and make it right.
Payment Policy
Accepted Payment Methods
We currently accept the following forms of payment:
American Express
Apple Pay
Diners Club
Discover
Mastercard
Visa
Safe Transactions
Your security is our top priority. All transactions are protected with SSL (Secure Socket Layer) encryption, ensuring your payment details remain private and secure during checkout.
Currency
All transactions are processed in USD (U.S. Dollars).
Processing Payments
Payments are processed through trusted third-party gateways (Shopify Payments and partners).
Most payments are authorized and captured immediately.
Once your payment is successful, you will receive an order confirmation email.
Billing Information
To avoid delays in processing, please ensure that your billing details (name, billing address, card information) are accurate and up to date.
Order Verification
You will receive a confirmation email with your order details once your payment is accepted.
If there are any issues with your payment or verification, we will notify you immediately.
Disputes and Payment Issues
If you need to dispute a charge or encounter a payment issue:
Contact our customer support team at simpleparts101@gmail.com
We will work with you to resolve the matter quickly and fairly.
Contact Us
Simple Used Parts LLC
303 E Woolbright Rd #190
Boynton Beach, FL 33435, United States
Email: simpleparts101@gmail.com
Phone: +1 (561) 843-6877
Customer Support Hours: Monday–Friday, 8:00 am – 5:00 pm (ET)
Business Days: Monday–Friday